Huru Yadzo Auction Terms & Conditions
Online Auction Starting and Times – The online auction event will start as scheduled.
Refundable Deposit (fully refundable if all sale conditions are met) –
Unless otherwise specified deposit by assets for sale category is:
• Special Deposit United States Dollars (USD) 100000 – Unlimited cap on the cumulative total value of bids
• Property USD20000
• Vehicles USD3000
• Goods USD500
• Deposits will be accepted for USD cash at Auctioneers premises
• All deposits and all payments will be for USD cash at Auctioneers premises or optionally all deposits and all payments are also available via Contipay Payment Gateway for VISA, Mastercard, Ecocash FCA and FCA Nostro. Auctioneers FCA Nostro bank details are available upon request.
On All Bids
CONDITIONS OF SALE – VEHICLES & GOODS TIMED ONLINE AND LIVE AUCTIONS
A. GENERAL SALE INFORMATION
Location of Assets – Vehicles and goods are located at Hammer and Tongues Auctioneers premises at 18005 Dhlela Way, Graniteside, Harare, and at 36 Josiah Chinamano Road, Belmont, Bulawayo, or as advised by the Auctioneers. Catalogue is available for download at www.hammerandtongues.com
Online Auction Starting and Times – The online auction event will start and close as scheduled.
Refundable Deposit (fully refundable if all sale conditions are met) –
Unless otherwise specified deposit by assets for sale category is:
• Special Deposit USD100000 – Unlimited cap on cumulative total value of bids
• Vehicles USD3000
• Goods USD500
• Deposits will be accepted for USD cash at Auctioneers premises
• All deposits and all payments for vehicles and goods will be for USD cash only at Auctioneers premises.
Deposit Thresholds apply on bidding, except for the Special Deposit of USD100000, in that a buyer may bid a cumulative total value of bids up to ten times the buyer’s deposit, before a deposit top up is required for the buyer to be able to place further bids. This ten times threshold is the basis of forfeiture of the deposit for a defaulting buyer.
B. INSPECTION OF ASSETS, CONDITION OF VEHICLES AND GOODS, WARRANTIES, ONLINE BIDDING, CANCELLATION, PAYMENTS AND DISPATCH, FORFEITURE AND RESALE
By registering to participate for the Timed Online Auction, the online bidder is deemed to have accepted the Auctioneers’ Conditions of Sale as being binding on them in respect of the online auction and any sale of assets pursuant to such online auction. The online auction will commence at the published time, and it will not be delayed enabling any specific person or more persons in general to take part in the online auction.
1. Viewing of all assets is from Hammer and Tongues Auctioneers premises at 18005 Dhlela Way, Graniteside, Harare , and at 36 Josiah Chinamano Road, Belmont, Bulawayo or as advised by the Auctioneers. Catalogue is available for download at www.hammerandtongues.com
2. All bids on the Timed Online Auction will be for United States Dollars (USD).
3. All deposits and all payments for vehicles and goods will be for USD cash only at Auctioneers premises.
4. Buyer deposits are as stipulated. Buyers will be requested to pay an additional deposit at the Auctioneers discretion, should a buyer wish to bid for more lots. For assets for sale whose category requires a deposit of USD1000, should a buyer bid for lots with a cumulative value of USD10000, an incremental deposit of USD1000 will be payable immediately before the buyer can proceed with further bids. Consequently, an incremental deposit of USD1000 is payable upfront for each additional USD10000 cumulative bid total thereafter. For assets for sale whose category requires a deposit of USD500, should a buyer bid for lots with a cumulative value of USD5000, an incremental deposit of USD500 will be payable immediately before the buyer can proceed with further bids. Consequently an incremental deposit of USD500 is payable upfront for each additional USD5000 cumulative bid total thereafter.
5. All incremental deposit requests are at the sole discretion of the Auctioneers.
6. A Purchaser’s Levy of 15% on all payments by cash, and VAT, at the applicable rate of 15.5%, will be payable on the gross purchase price, including the Purchaser’s Levy.
7. VAT rate on the gross purchase price rice is 15.5% or as specified on individual items. There will be no VAT on Zimbabwean registered second-hand vehicles. For outstanding vehicle licence fees, ZIMRA may charge the purchaser any outstanding vehicle licence fees up to the point of sale of the vehicle. VAT rate on Purchaser Levy is 15% payable on the Purchaser’s Levy.
8. In respect of any lots, the highest accepted bidder shall be the purchaser of any such lots, in all cases at the discretion of the Auctioneers.
9. The Auctioneers’ sale records are in all cases final. The Auctioneers will be the sole arbitrators in the event of any dispute. In the event of any dispute as to the identity of the successful purchaser, the Auctioneers may re-auction the lot(s) concerned, declare the successful purchaser or remove the item from auction.
10. The Auctioneers reserve the right to accept or decline any online bid/offer, withdraw any lot from the sale and to determine the progression of the bidding.
11. Where lots are sold Subject to Confirmation (STC) the highest bid will be subject to acceptance by the seller, and the purchaser will be notified of the success of their bid within a reasonable time by Hammer and Tongues Auctioneers. Buyers hereby agree that they will wait for Hammer and Tongues to first transfer net sale proceeds to the Seller, before the buyers are able to collect lots paid for after sale is approved.
12. All vehicles/equipment and goods sold are deemed to have been examined by the purchaser(s) and are sold “voetstoots” or “as seen” and without any warranty.
13. Unless otherwise stated the assets are sold in the condition they are in (as is and as seen by the purchaser), and the purchaser purchases the lots in accordance therewith. The Auctioneers shall not be liable for any condition or state of any of the lots of which the Auctioneers are unaware. It is the responsibility of the purchaser to view/ inspect all lots they intend to bid on before participating in the auction. Neither the sellers of the lots nor the Auctioneers give any warranties or guarantees or make any representations regarding the condition or state of any of the lots, save for when applicable.
14. The purchaser acknowledges that they have inspected the lots before online bidding, noted the condition and state thereof, and is satisfied with the lots as well as the description thereof.
15. The Auctioneers make every effort to accurately catalogue items to the best of their knowledge however the Auctioneers are not responsible for any errors. Where any branding still appears on a lot, the seller reserves the right to remove such branding prior to collection.
16. Descriptions, whether verbal or written, supplied by the Auctioneers are intended as a guide only.
17. All quantities as described by the Auctioneers are purely estimates, and the Auctioneers cannot be held responsible for any inaccuracies. Quantities as supplied by the Auctioneers represent only approximate indications. The onus is upon the buyer to be clear on the quantities of lots that the buyer is purchasing.
18. Not all assets for sale may be located at the Auctioneers premises. It is therefore the responsibility of the purchaser to confirm the location of each lot they intend to bid for online. The Auctioneers will not be liable for online bidders who do not know a lot’s location.
19. Purchasers are required to lodge a security deposit to participate as prescribed by the Auctioneers, in United States Dollars cash or optionally for properties only deposits are also available via Contipay Payment Gateway for VISA, Mastercard, Ecocash FCA and FCA Nostro, (Auctioneers FCA Nostro bank details are available upon request) prior to registration, which amount will NOT be refundable should the purchaser default in any way. Hammer and Tongues Auctioneers will forfeit a security deposit calculated at its discretion, which will be at least 10% of the total value of lots won by the buyer, of which lots the buyer is unable to pay for, with a minimum value to forfeit set as the standard auction deposit for Vehicles lots being USD3000.
20. Successful online bids and invoices cannot be cancelled and purchasers defaulting on payments on in any other way will forfeit the security deposit, calculated at the discretion of Hammer and Tongues Auctioneers. Full payment including all Auctioneers charges and applicable taxes must be made within 24 hours after the end of the online auction, failing which a 10% surcharge will be added to the invoice, or the full deposit will be forfeited, or both, at the discretion of the Auctioneers.
21. Responsibility for all vehicles/equipment and goods, and the safekeeping thereof, passes to the Purchaser at the close of the online auction, at which point a successful bid is declared by the Auctioneers. Risk in and to the lots shall pass to the purchaser at this point and as applicable it is imperative that the purchaser insures all purchases immediately. The purchaser shall only be entitled to take delivery of the lots once full payment of the purchase price, VAT, purchaser’s levy and VAT thereon, plus any additional costs and fees as communicated prior to the sale is made to the satisfaction of the Auctioneers.
22. The terms are strictly United States Dollars cash. British Pound cash or South African Rand cash will be accepted at the Auctioneers discretion and the exchange rate between the currencies will be determined at the sole discretion of the Auctioneers. Ownership of vehicles/equipment will only pass to the purchaser once the vehicles/equipment and goods are paid for to the satisfaction of the Auctioneers.
23. While every effort is made, prior to the sale, by the Auctioneers to establish and ensure the validity of ownership of vehicles/equipment, the Auctioneers do not accept responsibility for vehicles/equipment and goods found to have been falsely entered for sale or any other encumbrances.
24. The purchaser understands and accepts that their online bids are exclusive of VAT on purchase price, purchaser’s levy plus VAT thereon and any additional costs and fees stipulated in terms of the Conditions of Sale.
25. Removal of vehicles/equipment and goods prior to payment, as stated per condition 22, will be deemed as theft, and The Auctioneers will act accordingly.
26. Registered bidders participating on the Timed Online Auction must be aware that the Auctioneers cannot accommodate for slow or lost internet connections, or the variable delay between bids placed online and the reflecting of such bids on the auction system. Furthermore, the Auctioneers cannot guarantee the uptime on the system. Should it occur that an online bid reflects after the auction system has closed and knocked down the highest bid, the online bid will not be valid. Due to the above, online bidders must bid early.
27. Online bidders can place pre-bids/ max offers prior to auction commencing which the online auction administrator calls on behalf of the online bidder in bidding increments up to the maximum/ pre-bid amount.
28. The purchaser shall be bound by all additional Terms and Suspensive Conditions as may be applied by the Auctioneers. After the Auctioneers knock down to a purchaser for lots purchased, a sale for the lots shall be finally and irrevocably concluded, subject only to any Suspensive Conditions that may be applicable to the lots. The online bidder’s bids are therefore final and binding on every item purchased once the Auctioneers knock down to a purchaser.
29. The Auctioneers reserve the right to remove any assets from sale, during the online auction, at their sole discretion without notice.
30. Assets purchased must be removed from the Auctioneers’ premises within 48 hours of purchase. Assets will not be released without an original invoice. The purchaser is responsible for obtaining an invoice from the cashier after payment.The purchaser shall remove paid for lots within the period stipulated by the Auctioneers or written on the Auction Catalogue or stipulated on the Auctioneers Online Auction Platform, failing which the purchaser shall be liable to pay the Auctioneers daily storage fees of 1% of the value of the item(s) not collected, with a minimum fee of US$8.73 plus 15.5% VAT per day per item which will be levied, as will any additional storage fees. No lots will be released until the full invoice price of such removal cost plus ant charges has been paid.
31. Buyers must complete the removal of purchased and paid for items within the clearance deadline. Normal removal hours are Monday to Friday, from 8 am to 4:30 pm (local time) and Saturday from 8am to 12:00 midday unless otherwise stated.
32. Dispatch is completed on a first come first served basis.
33. Ownership of goods will only pass to the purchaser once the goods are paid in full and to the satisfaction of the Auctioneers. All items including vehicles and goods paid for and not collected within 48 hours from the close of the auction shall be forfeited by the Auctioneers, and sold to defray costs.
34. Upon collection of fully paid for assets, buyers must ensure that no debris is left behind within the seller’s premises.
35. The Auctioneers reserve the right to sue any buyers who default and do not make full payment for their purchases for the full auctioneer’s commission and purchaser’s levy including all VAT applicable.
36. It is the responsibility of the purchaser to make certain that they comply with any health, safety, security or procedural requirements be they statutory or of the Auctioneers or the seller.
37. The Auctioneers will not be responsible for any damages to property caused during removal or the releasing of assets purchased via online auction. It is the purchaser’s responsibility to make right any damages to property even if the purchaser has nominated to use a third party company to remove assets.
38. On collection, the purchaser is solely responsible for removal of items, which collection will take place only after full payment for all dues by purchaser have been made to the satisfaction of the Auctioneers. The purchaser is responsible for obtaining a Buyer Tax Invoice after payment which invoice must be presented to the Auctioneers on-site personnel when removing items.
39. The Auctioneers do not supply any assistance with loading or removal whether in the form of labour or lifting equipment, and purchasers must bring their own staff and equipment.
40. Any health, safety or security regulations with regard to access to seller sites where assets for sale are located be they statutory or otherwise must be adhered to by the buyer and their agents.
41. The Auctioneers reserve the right to change the start and closing day and times for the timed online auction event. This means the Auctioneers may at their discretion extend the start and closing day and times for the timed online auction event, without notice.
42. Further the Auctioneers reserve the right to postpone without notice the time online auction event for any period as they may deem necessary.
43. Online bids cannot be cancelled or withdrawn by the buyer. No online bid may be cancelled or withdrawn prior to expiry of the confirmation period, during which time the offer shall be open for acceptance by the seller.
44. This is where lots that are sold Subject To Confirmation (STC) and the highest online bid is subject to acceptance by the seller. The bidder’s offer shall be open for acceptance by the seller until close of business ten (10) working days after closure of the timed online auction event, and if the offer is accepted it is deemed a sale by online auction. During this period no security deposit will be released by Hammer and Tongues Auctioneers.
45. Buyers are responsible for all dismantling, rigging and or special loading. Buyers therefore will be required to bring their own staff and equipment. No assistance will be available on site for collections. Any damage made to the premises or any other items during removal will be for the buyers account.
46. The buyer acknowledges that they have inspected the assets for sale, noted the condition and state thereof, and is satisfied with the assets. Accordingly, the assets are sold in the condition and state that they are in and the buyer purchases the assets in accordance therewith i.e. voetstoots. The Auctioneers do not have any other knowledge of the assets and the state and condition thereof. The Auctioneers therefore shall not be liable for any defect in any of the assets of which the Auctioneers was unaware or could reasonably have known about.
47. All deposits, payments and refunds will be subject to applicable taxes and statutory fees. These taxes include the Intermediated Money Transfer Tax (IMTT) which will be deducted accordingly on all applicable transactions.
48. Special Online Auction Deposit – a special deposit of USD100000 is applicable for all asset categories, which once paid via USD cash or the Contipay Payment Gateway, is fully refundable if all sale conditions are met. This special deposit allows the buyer to purchase from all assets categories, and for the cumulative total value of bids allowed for this deposit there is no limit cap.
49. SPECIAL CONDITIONS VEHICLES - For the purchaser of a vehicle(s), the buyer understands and agrees that should they be a winning bidder for a vehicle, the buyer will effect change of ownership first with the relevant statutory authorities before the buyer can take delivery of the vehicle from the Auctioneers. This means:
• The buyer, once they are confirmed the winning bidder by the Auctioneers, will pay for the vehicle to the satisfaction of the Auctioneers, who will issue a valid Buyers Tax Invoice.
• The Auctioneers will not immediately release the vehicle to the buyer, but will facilitate change of ownership formalities with statutory authorities by availing the vehicle for the necessary statutory inspections. These inspections include at Zimbabwe Republic Police (ZRP), Zimbabwe Revenue Authority (ZIMRA) and Central Vehicle Registry (CVR) as necessary.
• The buyer is fully responsible for all statutory costs, general expenses and dues for duty and otherwise with ZRP, ZIMRA and CVR as may be required to facilitate change ownership. The Auctioneers will NOT release the vehicle to the buyer until these considerations are met by the buyer to the satisfaction of the Auctioneers, including obtaining a new Customs Clearance Certificate for duty purposes in the buyer’s name.
• The change of ownership process must be completed within a period not exceeding two (2) weeks from the Buyer Tax Invoice date.
• Failure to adhere to these special conditions with regard to vehicle change of ownership will render the buyer in breach of the Auctioneers Buyer Conditions Of Sale, and the sale is liable to cancellation at the discretion of the Auctioneers. In such an event the Auctioneers are sole arbitrators in the dispute and reserve the right to re-auction the vehicle(s) and claim specific performance from the buyer including but not limited to forfeiture of the purchaser’s levy for the transaction.
• By registering for and/ or participating in any sale conducted by Hammer and Tongues Auctioneers, the buyer agrees to be bound by the above-mentioned Conditions Of Sale
Frequently Asked Questions
a. VEHICLES
- Bring your vehicle together with registration book to our premises
- Harare-18005 Dhlela Way, Graniteside
- Bulawayo-39 Josiah Chinamano, Bulawayo
- Call for onsite assessment 0773707529 or send Whatsaap request on 0787 976957
- Get the vehicle assessed for reserve value
- Sign sale acceptance form
- Submit required documentation-see below
Documentation required
- Registration book
- Copy of ID for the registered owner
- Commissioned affidavit (provided by Hammer and Tongues)
- Proof of residence
- If a 3rd party vehicle:
- Agreement of sale
- Copy of ID for the seller
- Copy of ID for the buyer
- Proof or residence for seller and buyer
Additional documents of Company
- Certificate of incorporation
- CR6 and CR14
- Letter of authority (signed by a director)
- Copy of ID for the signing authority (director).
b. VEHICLES
- Bring in your goods or send Whatsaap request for collection on 0787976957 or call on 0242748118.
- You can sell anything and everything including:
- Equipment
- Farm implements
- Machinery
- Household and office furniture
- Computer equipment and many more
You are free to bring your vehicle or goods anytime within the operating times below
Monday to Friday 0800hrs to 1630hrs
Saturday 0800hrs to 1200noon
- Visit our website www.hammerandtongues.com
- Select the AUCTION you want to participate on
- Click register/log in button top right corner (remember your email and password)
Each auction will indicate where the assets on sale are located.
You need to have paid the prescribed deposit for you to participate. You can pay your deposit by depositing cash at our Hammer and Tongues Harare branch, 18005 Dhlela Way, Graniteside, or Bulawayo branch, 39 Josiah Chinamano, Belmont, Bulawayo.
You can also make your deposit through our online Contipay gateway-follow instructions below
You can also make your deposit through our online Contipay gateway-follow instructions below
USD
- Click on MY ACCOUNT – and go to the USD Wallet
- Enter deposit amount to deposit – proceed
- “You will be redirected to the ContiPay Page
- Choose your payment option (e.g. Visa/Master Card, Ecocash FCA or RTGS FCA)
- Enter your card details and confirm payment
- You will be redirected to your banking application page to authorize the transaction
NB. Please note that ContiPay does not store any Card information it is only transmitted to VISA/MasterCard for Validation.
ContiPay enforces 3D verification on all VISA and MasterCard transactions to guard our Merchants and Clients from any fraudulent transactions
ZWL PROCESS
- Click on MY ACCOUNT – and go to the ZWL Wallet
- Enter deposit amount to deposit – proceed
- “You will be redirected to the ContiPay Page
- Choose your payment option (e.g. Zipit, RTGS, Ecocash, OneMoney, Telecash)
- Fill in the required information to initiate the transaction
- If the transaction is a Zipit or RTGS, you will receive a WhatsApp message with the instructions to perform the transaction together with a unique refence that should be quoted when performing the transaction
- Mobile money payments-Ecocash/Telecash/Onemoney
NB Please Note that all initiated transactions have limits as prescribed by the regulator; however for Zipit and RTGS transfers a client can perform multiple transactions as is permitted by the regulator.
- View auction lots
- Select desired lot
- Place your bid
- After placing a bid you will receive a notification confirming your placed bid via email and WhatsApp.
- If you are outbid, you will receive a message notification with the new highest bid for that particular item
- Use the auto bid function available on each lot-place your highest bid, the system will do the bidding for you.
Each auction has a set end day and time; however, the Auctioneers reserve the right to change the end day and/or time of each auction.
NB: Auction for any particular lot may be automatically extended if there are bids towards the end of the auction.
- If you have won an auction, a notification will be sent to both your email and WhatsApp with the description of the item won and the bid amount.
A 15% Purchaser’s levy and 15% VAT will be added on top of the bid price (VAT as applicable)
- Upon completion of payment and issuing of invoice you can collect using the invoice.
You can either pay through our online Contipay gateway or you can come and pay cash at our offices



